Through software licensing and support programs, HSI enters into a partnership with our clients that ensures maximum effort will be placed on support, maintenance and enhancement services. These include:
  • Training...Both beginning and advanced courses including Linear Programming Theory, Refinery Modeling, Refinery Technology, and Application workshops are provided and can be tailored to your specific needs.

    Support...Our support staff works directly with users to answer questions and resolve problems. Our experienced professionals are available by phone, fax, internet, or our own bulletin board provided especially for user support and software updates. HSI's staff is available for onsite visits on request. We also make complimentary annual visits to many our client's locations.

    Enhancement...Continuous support services and enhancements are provided for all licensees by our highly trained and experienced professionals. We provide annual updates to the software, adding new features to enhance productivity.

    Consulting...HSI provides an expert staff of industry trained, experienced professionals for the consulting needs of our software licensees. Our staff can help develop the models needed for improved profitability. HSI offers consulting support and turnkey model development services.

    User Group Involvement...User conferences are held annually for the benefit of our user community. HSI holds three such meetings each year at various locations in North America, Europe, and Asia. See HSI News for more information on our next scheduled meeting.

Haverly Systems, Inc.  - Copyright 2003